Due to a medical emergency the Crystal Fox will not be able to fill any orders at this as I am entering a medical rehab facility for broken knee cap and sprained wrists from a fall. Thank you for your understanding.

Customer Testimonials


Customer Testimonials

Here are just a few of the customer email comments we have received and thought we would share them with you.

  • Wonderful service, prompt shipping, and emails to confirm the order, another one to confirm shipping. Will definitely purchase from Crystal Fox Gallery again
     
  • Janna...thanks so much for your excellent customer service. I will not hesitate to shop at Crystal Fox again.
  • Your site is so well organized and easy to use. I guess user friendly" is the key phrase. And, I am so impressed at how fast orders are processed and shipped. You are a reason to stay home and do business thru the internet!" Bonnie
  • Wonderful! Website is easy to use, order received within 1 week and packed to protect the delicate crystal gift I ordere for my mother's early January birthday. The miniature crystal "Iris" by Crystal World is BEAUTIFUL, and I now she will love it! Thanks, Crystal Fox Gallery — you've turned me into a loyal customer!
  • Dear Nancy - Thank you so much. As usual, your reply is prompt and so very polite. I'm very satisfied to get the personal service that I get from you. Almost makes me feel like I'm dealing with someone face to face. Cheryl
  • Thank you for your prompt responses every time. I have never bought anything on the internet before but I am pleased to say that due to the service from yourself and your staff I will be doing so again. I hope to do business with you again in the not too distant future. Thank you again." - Ron, AUSTRALIA
  • great web ordering, and delivery, with the right price and merchandise.
  • I was very happy. Great quick support, and timely shipping.
  • Hello to all that are reading this posting. I initially placed an order for a small, inexpensive item as I did not want to spend a great amount on a first order with a company that I did not know. I have to say that I am very pleased with the quality of the product and the customer service of the Crystal Fox and that I have placed several orders with them afterwards. They have an online order status that I could check 24/7 and my item shipped very promptly. When I called the company to check on the availability of other items I dealt with helpful and knowledgeable staff. I will gladly recommend this gallery and order again with Crystal Fox
  • Great service. Quick shipping. Thanks!
  • Hi Nancy, A quick note....meant to write when I received my order! Busy time of year! Wanted to say thanks for making the ordering process so easy. You represent what shopping on the internet should be! Thanks again, Joanne
  • Thanks for your efforts.........It was lovely :) Great Experience
  • Good response and timely delivery.
  • Many thanks for following through with my order, it did arrive before Christmas even though I ordered it after your deadline. Thank you for outstanding service, it is really appreciated. Stephan
  • Nancy...thanks so much, I got the Swarovski's I ordered today. And thanks again for the special handling you had to go through. I look forward to placing future orders with you. Phil
  • My coworkers received their gifts today and were very happy with them. Thank you for the extra attention you gave to make certain my orders were filled, wrapped, and shipped in time for the holidays. Thanks again and Merry Christmas!
  • Thanks so much Nancy for all the service so far! You've been great to work with. - James, Edmond, Oklahoma
  • Thank you so much. I really appreciate your help in this. You just made someone's Christmas extra special. - Linda, Dayton, Ohio
  • Thanx sooo much! I got exctly what I ordered in just the right time!!!
  • Just want to tell you how pleased I am with your service. My order arrived in today's mail, and the crystal ornament is in perfect condition. I will definitely use and recommend your web site to others. Thank you again for your excellent service. Sincerely, Bonnie
  • The above order arrived in UK today in perfect condition. Thank you for the first class service. Allan
 

We are looking forward to sharing  your comments with others someday. Please let us know if there are any questions you have at this time regarding our website, ordering, shipping etc. Just email us  using the Contact Us form or just by sending us an email to    gallery@crystal-fox.com 

 
 
 
 
 
 
 
 

FREE STANDARD SHIPPING within the USA for most INTERNET ORDERS. Click for more details.
UPS OR FEDEX does not include the weekends or holidays as regular business days when computing delivery times.
* Free standard ground UPS shipping on most orders $75 or more, shipping within the contiguous 48 United States. Some exceptions do apply. *The majority of our website items fall into this free shipping category with just a few exceptions, such as large or heavy fountains, furniture pieces, some sculptures and statues etc. may require special handling fee or additional shipping costs. Order form does not reflect any extra cost . If any item you order requires a special shipping cost addition, an email will be sent to you to request an email approval from you prior to processing your order.

We have been assisting people shop safely "online" for many years. Our experience and reputation for excellence, has made us a leading online crystal retailer. Please visit our customer comments page to see what our customers are saying. Mats Jonasson, Swarovski authorized dealer, also featuring Satava Glass Jellyfish Sculptures 3D Laser Images, Art Glass, Bronze Sculpture, Indoor Water Walls/Windows, Glass Waterfalls and Fountains galore!

Site Navigation