Due to a medical emergency the Crystal Fox will not be able to fill any orders at this as I am entering a medical rehab facility for broken knee cap and sprained wrists from a fall. Thank you for your understanding.

SHIPPING INFO - No Sales Tax - Free Ground Shipping *

  • NO SALES TAX on packages shipped to destinations outside of California.
  • FREE Ground Shipping for merchandise* purchases totaling $75 or more and
  • Shipping to a physical address within the Cont. 48 United States*.
  • The majprity of Orders shipping ground under $75 will incur an $8 US shipping/handling fee. .Some exceptions may apply.
  • Shipping quotes for Hawaii and Alaska,PO Boxes, APO and FPO, will be sent via email to you if additional postage is required.
  • We use  UPS, USPS, and FEDEX for the majority of our shipping. Certain items may require other methods of transport. All INTERNETorders are shipped fully insured. ("signature required" available for a nominal fee of $2).

    VERY IMPORTANT :                    

    Shipping information:

    These are recommended dates by post office but during the HOLIDAYS AND COVID AND

    WEATHER CONDITIONS, THERE IS NO GUARANTEE BUT THEY TRY REALLY

  • HARD TO

    GET YOUR PACKAGES THERE.

    Orders must be recieved 2 days prior to shipping dates listed.

    As the holidays approaches, our inventories may be sold out on some items. We will email you

    if you submit an order with any item not available for shipping at the time we will contact you via email.

    Best wishes for for safe, joyful, happy, healthy and prosperous holiday.

    Nancy Stokes

                                

1. UPS or FEDEX does not deliver to PO BOX addresses. We must use the US post office to ship to these addresses.
2. All PO BOX addresses must be sent via USPS. Additional shipping charges may apply using USPS depending on the value and package size.
3. Shipments to APO,FPO addresses are also shipped via the US Postal Services and your shipping cost will be quoted via email prior to processing
    for your approval should the package require additional shipping due to package size or value.
4. International shipping costs are quoted via email for  approval prior to processing your order.
5. All items are carefully boxed with quality cushion material. If your package is received damaged, save the boxes and packaging for  inspection by
   the shipper. Please contact us immediately so we can file an insurance claim. You will have the option of obtaining a refund or having us re-ship
   the item to you. Items returned without the authorization number written on the outside of the package can not be accepted.
   It is important that you have this authorization number written legibly on the outside of the box.

UPS OR FEDEX does not include the weekends or holidays as regular business days when computing delivery times.
IMPORTANT : Free standard ground UPS shipping on most orders $75 or more, shipping within the  contiguous 48 United States.Some exceptions do apply. *The majority of our website items fall into this free shipping category with just a few exceptions, such as large or heavy fountains, furniture pieces, some sculptures and statues etc. may require special handling fee or additional shipping costs. Order form does not reflect this extra cost . Exception for discounted items on site to cover handling . If any item you order requires a special shipping cost addition, an email will be sent to you to request an email approval from you prior to processing your order.
If you have any questions, please email us at   gallery@crystal-fox.com

International shipping:

Worldwide shipping is available for most items to most countries. Click BLUE GLOBE below for more information

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FREE STANDARD SHIPPING within the USA for most INTERNET ORDERS. Click for more details.
UPS OR FEDEX does not include the weekends or holidays as regular business days when computing delivery times.
* Free standard ground UPS shipping on most orders $75 or more, shipping within the contiguous 48 United States. Some exceptions do apply. *The majority of our website items fall into this free shipping category with just a few exceptions, such as large or heavy fountains, furniture pieces, some sculptures and statues etc. may require special handling fee or additional shipping costs. Order form does not reflect any extra cost . If any item you order requires a special shipping cost addition, an email will be sent to you to request an email approval from you prior to processing your order.

We have been assisting people shop safely "online" for many years. Our experience and reputation for excellence, has made us a leading online crystal retailer. Please visit our customer comments page to see what our customers are saying. Mats Jonasson, Swarovski authorized dealer, also featuring Satava Glass Jellyfish Sculptures 3D Laser Images, Art Glass, Bronze Sculpture, Indoor Water Walls/Windows, Glass Waterfalls and Fountains galore!

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