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Crystal Fox Gallery
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381 Cannery Row
Monterey, CA 93940
Local: 831-655-3905
Toll-Free: 1-800-277-8539

How do you ship merchandise

We use  UPS, USPS, and FEDEX for the majority of our shipping. Certain items may require other methods of transport. All INTERNETorders are shipped fully insured. ("signature required" available for a nominal fee of $2). 

1. UPS or FEDEX does not deliver to PO BOX addresses. We must use the US post office to ship to these addresses.
2. All PO BOX addresses must be sent via USPS. Additional shipping charges may apply using USPS depending on the value and package size.
3. Shipments to APO,FPO addresses are also shipped via the US Postal Services and your shipping cost will be quoted via email prior to
    processing for your approval should the package require additional shipping due to package size or value.
4. International shipping costs are quoted via email for your approval prior to processing your order. It will depend on the item and where it is
   being shipped.
5.All items are carefully boxed with quality cushion material. In the event that your package is received damaged, save the boxes and packaging
  for inspection by the shipper. Please contact us immediately so we can file an insurance claim. You will have the option of obtaining a refund or
  having us re-ship the item to you. Items returned without the authorization number written on the outside of the package can not be accepted .
  It is important that you have this authorization number written legibly on the outside of the box.

UPS OR FEDEX does not include the weekends or holidays as regular business days when computing delivery times.
IMPORTANT : Free standard ground UPS shipping on most orders $95 or more, shipping within the  contiguous 48 United States.
Some exceptions do apply. Please refer to the SHIPPING LINK at the bottom of every page for more detailed information. 

 Please see the shipping link in red on each page of the site at the bottom for information on shipping charges. 

 


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