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Crystal Fox Gallery
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381 Cannery Row
Monterey, CA 93940
Local: 831-655-3905
Toll-Free: 1-800-277-8539

Customer Service

Policy

  1. Contact
  2. Internet order information
  3. Privacy Policy
  4. No Sales Tax & Free Ground Shipping *
  5. Methods of Payment- Secure Ordering
  6. Free Gift Wrapping Service
  7. Individual Service
  8. Cleaning & Repair
  9. Testimonials
  10. Disclaimer / Errors and Omissions
  11. Special Orders
  12. Custom Orders
  13. Return Policy and procedures (excl. return of damaged merchandise)
  14. CFPC Crystal Fox Preferred Customer Rewards Program
  15. Return of Damage Items
  16. 2008 Shipping Guidelines
  17. 2010 Endangered Wildlife Trilogy Gift

FAQ

  1. Who is Crystal Fox Gallery?
  2. Repairs for your Swarovski Crystal.
  3. Cleaning and Displaying your Swarovski Crystal
  4. What is the WISH LIST?
  5. Damaged item notification
  6. Our Crystal Fox Gallery location on Cannery Row
  7. How do I use the Online Gallery (Summary)
  8. How do I use the Online Gallery? (Detailed Explanation)
  9. How do I use QUICK SEARCH?
  10. Is there a minimum order amount?
  11. How do you ship merchandise
  12. Do you ship internationally?
  13. What are the options for payment?
  14. Can I pay by check?
  15. Will my order (credit card#, address, etc.) be secure?
  16. What is your Return Policy?
  17. How do I return any item?
  18. What happens to the items that I place in my cart if I do not purchase them?
  19. Do you offer layaway?
  20. How do I get the latest updates or news from you?

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